سياسة الاسترجاع

At TEPPR, customer satisfaction is our priority.

Return Policy
You may request a return within 14 days of receiving your order.

Return Conditions
- The item must be unused and in its original condition
- The item must be in its original, sealed packaging
- Proof of purchase must be provided

Non-Returnable Items
The following items are not eligible for return for health and hygiene reasons:
- Dietary supplements, vitamins, and herbal products (once opened or seal broken)
- Intimate care and personal hygiene products
- Medical consumables and single-use items
- Digital products and e-books (all sales final)

How to Return
Contact us at: support@teppr.com or WhatsApp: +971564035442

Refund Policy
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 5–7 business days.

Warranty
If you receive a damaged or incorrect item, contact us within 7 days of delivery and we will offer a replacement, full refund, or store credit at no additional cost.

Disclaimer
TEPPR sells general wellness, mobility aid, and lifestyle products. None of the products sold on this store are intended to diagnose, treat, cure, or prevent any medical condition. For medical concerns, please consult a qualified healthcare professional.