Returns & Refunds Policy

Returns & Refunds Policy

We want you to love your TEPPR purchase.

Return Window

14 days from the delivery date.

Conditions

Items must be unused, in original packaging, with proof of purchase.

Non-Returnable Items

• Opened fragrances
• Customized or engraved pieces
• Final sale items

Damaged or Defective Items

Please report within 7 days of delivery with photos. We will offer a replacement, full refund, or store credit.

How to Initiate a Return

📧 tepprshop@gmail.com | 📱 WhatsApp: +971 56 403 5442

Refund Processing

Refunds are processed to the original payment method within 5–7 business days after approval.